Refund and Cancellation Policy

Easy Cancellation:

• You can cancel your subscription at any time from your account settings

• No questions asked, no cancellation fees

• Your subscription remains active until the end of your current billing period

• You will continue to have access to paid features until your subscription expires

• After cancellation, your account will automatically revert to the free plan

• 7-Day Money-Back Guarantee: Full refund if you cancel within 7 days of your first payment

• Pro-rated Refunds: Not available for monthly subscriptions after the 7-day period

• Service Issues: Refunds may be considered for significant service outages or technical issues

• 30-Day Money-Back Guarantee: Full refund if you cancel within 30 days of payment

• Pro-rated Refunds: Available for the unused portion after 30 days, minus a processing fee

• Minimum Usage: Refunds after 30 days require that less than 50% of the subscription period has been used

How to Request a Refund:

• Contact our support team at [email protected]

• Include your account email and reason for the refund request

• Refunds are processed within 5-10 business days

• Refunds are issued to the original payment method

• You will receive an email confirmation once the refund is processed

The following are not eligible for refunds:

• Usage-based charges (API calls, compute time) that have already been consumed

• Third-party service fees (deployment costs, domain registrations)

• Accounts terminated for violation of Terms of Service

• Subscriptions cancelled after the applicable refund period

• Free trials do not require payment information

• Free plan users can upgrade to paid plans at any time

• No refunds are applicable for free services

• Free plan limitations are clearly stated on our pricing page

• Contact us immediately if you notice any billing errors

• We will investigate and resolve legitimate billing disputes promptly

• Disputed charges will be refunded if found to be in error

• Keep records of your subscription and usage for reference

• In case of significant service outages, we may offer service credits

• Service credits are applied to your next billing cycle

• Credits cannot be converted to cash refunds

• Credits expire if not used within 12 months

• All subscriptions automatically renew unless cancelled

• You will receive email reminders before renewal

• Cancel before your renewal date to avoid the next charge

• Renewal charges are subject to the same refund policy

• Update your payment method in account settings

• Failed payments may result in service suspension

• We will attempt to collect payment for 7 days before suspension

• Reactivation is immediate upon successful payment

• All prices are listed in USD unless otherwise specified

• Applicable taxes will be added at checkout

• Currency conversion fees may apply based on your payment method

• Tax rates may change based on your location and local regulations

For any billing questions, refund requests, or payment issues:

• Email: [email protected]

• Subject: "Billing Support" or "Refund Request"

• Include your account email and detailed description

• Response time: 24-48 hours